Orders and Return Policy

What is your delivery fee?
Warwick fabrics are delivered free to business addresses throughout Australia, unless special delivery requirements are requested.

Can I cancel an order?
Unfortunately it is not possible to cancel orders which have been specifically imported by prior negotiation. We are, however, able at times to cancel orders, provided the goods have not been cut or dispatched. Warwick cannot be held liable for goods supplied correctly to order and subsequently cancelled by the end purchaser. Please direct all requests for cancellation to the Warwick office in your State.

What is your return policy?
Returns for excess or unwanted goods can only be accepted if returned within twenty one days from receipt of goods. A handling charge of $50 plus 10% GST will be applied to any standard returns which have been correctly supplied to order by Warwick Fabrics. For any non-standard returns that are of large quantity in terms of linear meters and / or number of pieces will incur a 15% charge plus GST based on the invoiced sales value of goods supplied.

Goods cannot be returned under any circumstances if

1. (a) they have been specifically produced or acquired to fulfil the particular agreement;
2. (b) are discontinued goods or are goods no longer supported by Warwick;
3. (c) if they have been altered or utilised in any way;
4. (d) the piece of fabric is less than 10 linear meters; or
5. (e) they are not returned in original condition being the original packaging with relevant product references.

What are your minimums?
The minimum order size is 1 linear metre. We cut to the nearest 10cm. Order values of $100 and under for delivery to the same destination will incur a handling fee of $20.00 plus 10% GST. Order values of $100 and under for delivery of the same fabric to separate addresses will incur a handling fee of $20.00 plus 10% GST for each address.

I can’t get the Warwick website to view properly, how can I fix this?
Our website will display differently depending on the browser you are using, unfortunately this is a universal problem not limited to the Warwick website. Our website works best on Google Chrome but is also programmed to work on Internet Explorer 9 or later. If you are using Internet Explorer 8 or older our website will not work correctly. We recommend that you upgrade your browser to either the latest version of Google Chrome or Internet Explorer.